Non-Covid healthcare facility providing quality care to patients

“Some of our patients have medical conditions where teleconsultation isn’t an option and he/she has to see a doctor at the hospital,” said Dr Fozi Abozaid Dakilah, the Medical Director of the hospital. “As a Covid-free hospital, Thumbay University Hospital has taken the necessary precautions to treat our patients in safe settings. Patients can visit our doctors without any concerns of risks to their health and well-being, as all possible checks and measures are in place, reviewed periodically.”

Thumbay Group has maintained this hospital as a Covid-free hospital. As soon as the UAE Government and its health authorities issued detailed guidelines for hospitals to comply with precautionary measures in the wake of Covid-19, Thumbay University Hospital introduced a series of noteworthy steps to limit the movement of people and maintain social distancing:

• Telehealth services to encourage patients to stay at home and avoid visiting the hospital for non-emergency services. Patients can call the hospital’s telehealth number at 054-995 5415 to access services like follow-up consultations, review of reports, etc.
• Round-the-clock fever clinic to treat patients with fever, screening them for Covid-19 symptoms.
• Detailed sanitisation protocol and social distancing arrangements.
• Chronic medication refill for insurance patients by just making a phone call to 054-995 5415.
• 24-hour drive-through pharmacy service at the hospital premises, enabling patients and customers to collect their medication without stepping out of their cars.
• Collection of diagnostic samples from the homes of patients.
• Temperature monitoring of all patients, visitors and staff, at the entrance.
• Emphasising hand hygiene and the importance of wearing masks, within the hospital. Availability of hand sanitisers throughout the hospital.